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FREQUENTLY ASKED QUESTIONS

Q: How close is the apartment to the beach and cafes?
A: The beach is less than 200 meters from the front door of our Hastings Parade apartments. You will stroll right past some beautiful North Bondi cafes on your way to the beach. The main strip of shops and cafes along Bondi's famous Campbell Parade is approximately 500 meters away.


Q: How many people can you accommodate?
A: Our apartments can accommodate up to 4 adult guests + babies (in cots).


Q: Do you provide linen and towels, and do we have to wash them before we check out?
A: Yes, we do provide linen and towels. You are welcome to wash these items throughout your stay, but they dont need to be washed prior to your departure - this is covered by your departure cleaning fee.


Q: Do you provide a regular cleaning service?
A: No, we will only clean the apartment on your departure. Please note that as this is not a serviced apartment, there is no daily change of sheets or towels. Laundry facilities are available for you to use in all our apartments for your convenience.


Q: Is parking available?
A: Free street parking is available, but spaces are limited.


Q: Is a cot and high-chair available for a baby?
A: Yes, a travel cot and high chair are available in every apartment free of charge.


Q: What is the procedure for collecting and dropping off keys?
A: The instructions will be emailed to you prior to your arrival. If you have any questions please email us before your arrival date.


Q: What payment methods do you accept?
A: We currently accept direct debit/telegraphic transfer into our account (international transfers accepted) and PayPal, and credit card (VISA and MasterCard). We do not accept cash on arrival.


Q: When will my booking be confirmed?
A: Once we receive your completed Booking Form which includes our Terms and Conditions, together with the deposit for your stay as specified in the form, your booking will be confirmed, and no other booking requests will be accepted for the period which has been confirmed for you.



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